I enjoyed the experience. .the dj's were great 3 floors of different music. .the only thing I would change would be the food...the food was absolutely terrible. ..and expensive. ..next time..chicken wings and some good salad would be better than hard over cooked and wedges..not cooked at all...Overall I had I great time
It was awesome boat party.. had great fun and spend good time.. dj songs were awesome, crpwd were decent.
Came with a group a friends to see the city. We arrived at 1pm for their supposedly boarding time. Ive waited in line along the fence for almost an hour for the boat to show up. As we walked up the stairs to get to the top level, 2 crew members ran down and made it obvious that something was wrong... all three levels were packed but then slowly people got off. I gave it some time but by 3:30 we decided to ask the captain for an update. Im giving it a one star for their good music but they sure do lack on customer service skills. I believe the captain should have informed us from the beginning. Im sure they are getting people to give them 5 stars to boost their ratings. The last three reviews sound similar. Must be someone they know.... so disappointing
Sailing with the Empress of Canada has always been a good one. The staff are so friendly and accommodating! In more recent events there was a technical issue that caused a cancellation of the cruise but it was something out of their hands, there's always a first for everything. The situation was handled professionally and efficiently. Things happen but it wont discourage me or my family from coming again. Would definitely recommend.
Went to a Sailing by the Six party but there was no sailing involved. We waited in line forever and when we got in nobody informed us that the boat had mechanical issues. We decided to give it some time and asked a couple of crew members but nobody had an answer. After 2.5 hours we asked the captain and he told us that the boat had mechanical issues and it would not move. I understand this but It would have been nice if we were told this before we got on the boat. Im sure they knew this from the start. It was inconsiderate and disappointing.
The Empress of Canada is by far the BEST Toronto harbor cruise venue. Jacqueline Casciola is a dream to work with and truly cares about the guest experience. Whether you are planning a corporate event or looking for a unique venue for your dream day, you can trust that you are working with the best. We highly recommend The Empress of Canada, our favorite Toronto Harbour and Island Lagoons cruise boat. 5 Stars ++++!
My company photographed our first ever wedding on a boat on The Empress of Canada. It was a fantastic experience with hospitable service, great food and a beautiful setting. This is definitely a great boat for a wedding or any event! Thanks for a fantastic experience.
This was the first time I planned a company cruise on the Toronto harbour with Empress of Canada. A veteran of planning company events and cruises over 12 years, this was by far the BEST I have ever had the pleasure of planning and personally enjoying! Right from the booking process, to the welcome from the Captain on board and the extraordinary staff, the excellent food and great time had by all, our party of 120 had an unforgettable time. The staff are still talking about it weeks later!
If you want to plan a summer time company retreat or outing, Empress of Canada is sure to give you a magical experience. We WILL be back next year!! Thank you Empress of Canada!