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Ordered online using Lovingly site. I ordered a plant for my mom the description DescriptionWith its bright and charming frilly blossoms, our Pink Azalea plant is pink perfected! This beautiful live plant - full of pleasing pink blooms perfectly accented by elegant evergreen leaves - is delivered in a gorgeous ceramic planter and can be replanted along a walkway or garden as an enduring and long-lasting gift!One 6" azalea plants arrives in a ceramic planter.But it arrived in a green plastic throwaway planter and in paper and a cardboard box. You would think they would at least call and say hey we don't have planters. Or we can give a discount because the order is not what you expected. But instead they said we can go pick it up and give you a refund. I had the feeling that they didn't really care and just hoped no one would have noticed. At this point I was a bit shocked so I said well I will just leave a review for you then. The lady on the phone was fine with that so here is my review. *****Very Bad customer service and Experience.****
This place goes above expectations to reach their customers wants and wishes. After an arrangement wasnt available they proceeded to match the original arrangement with their own design as well. Im left overall impressed and my recipient is left happy. Would recommend. Excited to shop with them again
I was impressed with the next day delivery. I ordered the daily special. However the arrangement that was pictured was nothing like what was delivered. I was hoping for something colourful instead I got white and yellow. There should be a note at least preparing the customer as to what they are purchasing.
My (now) husband and I got married in June and we used Thoughtful Gifts & Flowers to do our centerpiece arrangements. We had purchased our own stands and were initially planning on buying bulk flowers and making our own centerpieces. However, 2 weeks before our wedding, we changed our minds and scurried to find an available florist to make our arrangements. Carm was quick to respond to my email inquiry and provided all the information I needed so we booked her. I sent her pictures of my vision for our centerpieces and 2 days before our wedding, she emailed me with a sample picture of what she was creating for our centerpieces -- it was perfect! She arrived on time and helped arrange the centerpieces on our tables. Her prices were very reasonable and the flowers looked beautiful on our tables! She is fantastic to work with and I'd highly recommend her for your wedding or other special events.Thank you Carm! We loved the centerpieces -- you really helped capture our vision for our day :)
I found this florist to be, helpful, honest and very passionate about her work. the value I received exceeded my expectations. All I can say is Wow kudos to you. You have a client for life. Thank You